We’re Here to Help
Have a question about a product, your order, shipping, returns, or anything else?
We’d love to hear from you. At IJ Passage, our goal is to make your shopping experience simple, comfortable, and stress-free.
Please feel free to contact us using the information below or by filling out the contact form on this page.
Customer Support
Email: info@ijpassage.shop
Phone: +3197010525
For order-related questions, please include your order number in your message so we can assist you more efficiently.
Business Address
IJ Passage
Stationsplein 39
1012 AB Amsterdam
Netherlands
Shipping Information
We currently offer shipping within the USA only.
-
Processing Time: 2–3 business days
-
Transit Time: 3–5 business days
-
Estimated Delivery: 5–8 business days
For more details, please visit our Shipping Policy page.
How Can We Help?
You can contact us about:
-
Product questions
-
Order status and tracking
-
Shipping questions
-
Returns and refunds
-
Damaged or incorrect items
-
Payment or checkout questions
-
General feedback or suggestions
We appreciate every message and will do our best to provide helpful assistance.
Contact Form
Please use the contact form below and provide your name, email address, and message. For questions about an existing order, please include your order number.
Name:
Email:
Order Number (Optional):
Message:
Submit
Thank You
Thank you for choosing IJ Passage. We appreciate your business and look forward to assisting you.
IJ Passage — Comfort. Style. Quality.