Shipping policy
Thank you for shopping with us! We are committed to processing and delivering your orders as quickly and reliably as possible.
1. Shipping Destinations
We currently offer shipping within the United States only.
At this time, we do not offer international shipping to countries outside the USA.
2. Processing Time
All orders are processed within 2–3 business days after your order is successfully placed and payment is confirmed.
Processing includes order verification, picking, packing, and preparing your package for shipment.
Orders are generally processed Monday through Friday, excluding major holidays.
3. Shipping & Transit Time
After your order has been processed and handed over to the shipping carrier, the estimated transit time is:
Transit Time: 3–5 business days
Estimated Total Delivery Time
2–3 business days processing + 3–5 business days transit = approximately 5–8 business days total
Please note that the 5–8 business day estimate begins from the date your order is placed and may vary slightly depending on the destination, carrier, weather, holidays, or other circumstances outside our control.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.
You can use the tracking number to monitor the progress of your shipment until it reaches your delivery address.
5. Shipping Delays
While we work to meet the estimated 5–8 business day delivery timeframe, unexpected carrier delays, severe weather, holidays, high order volumes, or other circumstances beyond our control may occasionally affect delivery times.
If your order appears to be delayed, please contact our customer support team and we will be happy to assist you.
6. Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate when placing your order.
We are not responsible for delays or delivery issues caused by incorrect, incomplete, or improperly entered shipping information.
7. Questions About Shipping
If you have any questions about your order or shipping, please contact us:
Email: info@ijpassage.shop
Phone: +31 97010525
Address:
Stationsplein 39
1012 AB Amsterdam
Netherlands
We are happy to assist you with any shipping-related questions or concerns.
8. Important Shipping Notice
USA Shipping Only: We currently ship orders within the United States and do not offer international shipping.
Estimated Delivery: 5–8 business days total
Processing: 2–3 business days
Transit: 3–5 business days